Ordering your favorite pastries on Craved is easy! Simply explore our selection by browsing through pastry names, countries of origin (cuisines), or specific bakeries. Once you've found the delectable treats you crave, add them to your shopping cart. When you're ready, proceed to checkout and securely pay for your order with a credit card. We'll take care of the rest, ensuring your pastries are shipped promptly to the provided address.

We proudly collaborate with some of the most exceptional bakeries across the country. These bakeries have earned admiration and love from their local communities for crafting exquisite pastries. By partnering with them, we bring these delightful creations directly to your doorstep, sparing you the need to travel far and wide to experience the best pastries available.

Ensuring the freshness of your pastries is our top priority. We assist our partner bakeries in expertly packaging their pastries to safeguard them from spoilage or breakage during shipping. If required, the bakeries will freeze the pastries before carefully placing them alongside ice boxes in the shipping container, maintaining a consistently cold temperature. Additionally, our trusted shipping partner is dedicated to ensuring that when you receive your package, the pastries remain fresh and safe to savor.

Once your order is shipped by the bakery, we do not facilitate returns or exchanges. If, however, you believe there's been a mistake with your order, please reach out to our customer support. We'll work closely with the bakery to help resolve the issue and ensure your satisfaction.

If your favorite bakery is not currently listed, we'd love to hear your suggestions! Please share the name of the bakery with us by sending an email to support@gocraved.com. We'll reach out to the suggested bakery and work on getting their delectable pastries listed, making them available for you and others to order and enjoy.

Certainly! You can cancel your order, but please note that this must be done before the bakery receives and begins preparing your pastries. Once the baking process has commenced, we regret to inform you that the order cannot be canceled. If you have any concerns, please reach out to our customer support at the earliest opportunity.

Anticipating your delicious delivery? Typically, it takes 2-5 business days for your order to reach you, depending on your ship-to address within the contiguous 48 states. Keep an eye out for an order tracking link that will be provided, allowing you to monitor the real-time shipping status of your eagerly awaited pastries.

Getting in touch with us is easy! Just send your inquiry to support@gocraved.com, and our dedicated team will be delighted to assist you. Expect a response within 24 hours, ensuring that your questions or concerns are addressed promptly and thoroughly.